Frequently Asked questions
Everyday we get asked different questions about our services, materials used or techniques applied. Here we try and answer some of the most common questions.
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Tiled wetroom floors can be slippery dependant on the choice of tile, however we often say to our clients to bear in mind that most shower trays and baths are finished in a high gloss acrylic coating with no anti-slip ratings. We can source and even SUPPLY anti-slip tiles upon request with the highest ‘R’ rating (R13).
What are ‘R’ ratings? ‘R’ ratings (or ‘R’ values) are simply the gradings of how much slip resistance tiles have. The values range from ‘R9’, which has a small degree of slip resistance, u to ‘R13’, which has the highest degree of slip resistance. The ‘R’ stands for ‘ramp test’.
It is recommended that for public wet areas such as changing room showers and around swimming pools that ‘R13’ rated tiles should be used, whereas ‘R9’ and ‘R10’ values are often used in domestic kitchens and bathrooms.
Many of our customers often opt to install a new bathroom that is very modern with low profile shower trays that are both functional and aesthetically pleasing. And for some of our customers with limited mobility, it is crucial to have the most minimal step into their shower.
However, most often or not once starting these projects to install new shower trays many installers find that the shower waste will land on a joist which will lead to them doing one of two things, the first being (not in keeping with building regulations), taking huge notches out of floor joists to make it work – of course affecting the strength of the floor – or the other, which is perfectly legal, raising the shower either on to manufacturers supplied leg kits or building a platform for it to sit on. Now of course neither of these options are ideal, obviously the first being illegal, but the second option defeats the object of purchasing a low profile tray.
This is why we do extensive research into finding the best solutions for dilemmas like these, which is why we find the best shower tray on the market to achieve the finish our clients want and keep in line with building regulations is the ‘Kudos Connect 2’ shower tray.
The ‘Kudos Connect 2’ is a 35mm slimline shower tray not only boasts a ‘Kudos’ lifetime guarantee and a high flow rate of 35 litres per minute but also 2 offset waste positions that which ensures an obstruction free connection, irrespective of the direction or the position of your joists. This tray is also available with a ‘KAMBA’ anti-slip coating.
Schlüter®-DITRA 25 is a polyethylene membrane with a grid structure of square cavities, each cut back in a dovetail configuration and an anchoring fleece laminated to its underside.
Designed for tile and natural stone installations, Schlüter®-DITRA 25 serves as a waterproofing membrane, a vapour pressure equalisation layer to accommodate construction moisture occurring within the substrate and an uncoupling layer for problematic substrates.
Having a wetroom installed can be daunting for some people; with no shower tray, where does the water go; how would you prevent water going out the door?
Well, after years of installing wetrooms and exploring all of the wetroom equipment on the market we have created an effective system which is strong and versatile.
We use ‘Impey’ former trays which are solid 22mm trays constructed out of glass reinforced plastic (GRP) with an underside cellular structure for added strength, also meaning it can be cut down to fit in to some of the most awkward of spaces without effecting its overall strength.
This tray comes with 4 preformed gradients manufactured into it to ensure the water goes the right way. Once this tray is installed we install waterproof insulation boards to all the walls within zone 1 of the showering area before taping all board joints and any internal or eternal corner with our rubber back tape and then waterproof paint these edges to ensure there is nowhere for water to escape.
The entire floor of your wetroom will be waterproofed too, with both the waterproof boards, which will have all joints and corners taped alongside ‘Impey’s Waterguard’ system. With all walls and floor being waterproofed to each other this forms the ideal barrier against any water from your wetroom to the rest of your home, all on top of the strongest most versatile former tray we can find on the current market.
Tiled floors can be cold underfoot especially if you have a concrete or screed floor without the correct insulation, but now we can offer you some warmth there too. Using a thin 3mm electric underfloor heating system installed on top of insulation boards fixed on to the substrate, you can have an evenly distributed underfloor heat source to warm your toes even on the coldest of winter days.
This same system can also be used on wooden substrates and in bathrooms and wetrooms.
A common problem we find in domestic bathrooms, where clients previous extraction units would not clear the steam created from showering effectively.
There are several factors that must be thought through to achieve an efficient extraction system, such as; the length of the extraction system – how far from fan to the outlet vent -, the power of the fan required – we often find most are not powerful enough – quality of the system installed, location of the extraction unit and airflow in the room – fresh air.
Many people just install wherever is easiest to get to and don’t take in to account any of the above factors. We take a lot of time in figuring out the best position to install your extractor fan, for example; we will try to get it as close to the main source of the steam, but not locate to close to the window, because the replacement fresh air coming in would get immediately sucked out if it was too close to a window.
We won’t just install the same generic extractor in every bathroom or wetroom we install, we take into account every factor and will supply a unit which will work for your specific requirements.
Steamed up mirrors are a thing of the past, many bathroom mirrors available nowadays are fitted with demister pads which are a low power heating film applied to the back of the mirror to stop them from steaming up.
An age old problem, silicone and grout becoming black and mouldy. The silicones’ we use are all mould-resistant and are designed to last for many years with just regular cleaning. It’s not just down to the silicone itself however, it’s also the way it is applied. We apply our silicone using profiling tools which create a uniform bead that is pleasing to the eye, but also means that the bead is smooth so there are no rough edges for dirt or water to sit in and potentially go mouldy.
The grouts we use have water-repellent and mould-resistant technologies to help prevent this age old problem. With reduced water absorption with the water-repellent technology means again that with regular cleaning your grout will last you for many years to come.

